Payment Policy

Accepted Payment Methods

At Violettaire, we currently accept PayPal as our official method of payment. Customers can securely complete their transactions at checkout using their PayPal account.

Currency for Transactions

All transactions are processed in USD (United States Dollars). If your bank account or payment method operates in a different currency, your financial institution may apply exchange rates or transaction fees that are beyond our control.

Secure Payment

We prioritize the safety and privacy of our customers. All transactions conducted on our website are protected through SSL encryption, ensuring that your personal and financial information remains secure at every stage of the checkout process.

Shipping Policy Overview

Once your payment has been successfully completed, your order will be processed according to our Shipping Policy. Orders are typically handled within 1 to 4 business days and delivered within 5 to 8 business days, with free shipping available on all U.S. orders. For complete details, please refer to our full Shipping Policy.

Return & Refund Policy Overview

We want you to shop with confidence. If you are not fully satisfied with your purchase, you may return or exchange items within 45 days of delivery, provided they are in new condition. Refunds are processed within 25 days back to your original method of payment. For more details, please review our full Return & Refund Policy.

Privacy Policy Overview

Your privacy is extremely important to us. We only collect and use customer information as outlined in our Privacy Policy, ensuring your data is handled securely and responsibly. For more information, please visit our full Privacy Policy.

Google Merchant Center Compliance

Violettaire adheres strictly to Google Merchant Center policies. All product, billing, and checkout information provided on our store is clear, transparent, and fully compliant with industry standards to guarantee a safe and trustworthy shopping experience.

Need Help?

If you have any questions regarding payment, shipping, or our store policies, our customer service team is here to assist you.

Store Name: Violettaire

Email: info@violettaire.com

Address: 67 West Street, Brooklyn, NY 11222, United States

Operating Hours: Monday – Friday, 9:00 AM – 5:30 PM (GMT-4)

Contact Us: Contact Page

We strive to respond within 48 business hours.